Help with Ordering On-line
Need screen printing?
If you require items printed with more than one colour, ie screen printed, please call us for a quotation.
Can't find what you're looking for?
If you can’t find the type of garment you require, email us, or call us on 01663 734403 and we will be happy to help find what you are looking for.
Need large quantities?
If you require or 100+ items , please call us for our best quotation.
Stage 1 Selection
Choose a product category (ie Polos) on the Home page, click on the picture.
Next select which type of item, (ie Best sellers, then Standard Polo) again click on the picture.
(Minimum total order 4 items OR 12 items for free embroidery or heat-seal print setup.)
Stage 2 Quick Quote & Personalisation
The product you have selected appears on the next page with description and size / colour details. Underneath this, there is a Quick Quote section, where you can choose personalisation options and sizes and colours of your chosen item.
The ‘Left breast Embroidery or Print’ box is automatically ticked, as a left breast single colour print or embroidery up to 5000 stitches is included in the price of your personalised item if you order 12 or more. (Tick NONE if you do not require personalisation.)
If your embroidery is going to be over 5000 stitches (this covers most logos), extra stitches are charged at 25p per thousand stitches per garment. Less than 12 items automatically generates a logo set-up charge when you check out.
We reserve the right to charge £30 per logo for additional logos if they prove to be complex. Any additional charges will be advised when we receive your artwork.
After entering one size/colour option, you can click the ‘Add Another Size/Colour’ button for each variation of the item required. Prices reduce from 20+ items (Ring or email us for 100+ items best price).
Click on the Quick Quote button when you have finished, and a price will appear.
Stage 3 Add to Basket
When you have selected the sizes and colours of your first item, then you can go back to choose a different type of garment, and the personalisation/sizes/colours required. Click ‘Add to basket’ after adding each garment type. You can make amendments in the basket by clicking on the product type, this takes you back to the quote where you can make changes then click ‘Add to basket’ again. Remove any garment type by clicking the red X. Once you've added all your items, click the 'Submit Order' button to continue.
Stage 4 Add artwork or text
In the Artwork section you can upload your actual logo(s) using the browse button and or type in your text. Tick the box to arrange the logo later instead, or to request some artwork, (use the comments box to describe your artwork requirements, or call us on 01663 734403).
If you have more than one logo or text, please confirm the positions for these in the comments box. If you require the same artwork/text for each garment type, you can tick the box. Ie if you upload a logo for poloshirts you've chosen, and you want the same for your T-Shirts, there will be an 'As Poloshirt' box to tick.
We will confirm all details with you, and request approval before production.
Stage 5 Place Order
You need to enter your address details first, then either click 'Email Order' button, and we will contact you to arrange payment, OR you can 'Click Pay Online' to go straight to our payment system.
You can pay securely online by Credit or Debit card.
We use Barclays EPDQ system for it’s security. Or you can send us a cheque, which we will need security details for. See Terms & Conditions
Postage and Packing is £7.50+vat for orders below £350. This is added on in the basket page.
Stage 6 Sample Approval
Design Origination (turning your logo into stitches or print artwork) usually takes 3-5 working days. We can email a digital picture of your embroidery or print to you for your approval, or post a swatch sample of it to you.
Stage 7 Production
Garment orders take 10-14 working days from Sample Approval and receipt of payment. If you need your garments done urgently, our Express Service will get them done in 7 working days for a 20% surcharge. Upgrade in Shopping Basket. (Subject to availability. This option may be removed during very busy periods.)
Stage 8 Delivery
We use a next day carrier who deliver nationwide, mainland UK and Northern Ireland. We will contact you the day before delivery to confirm your required delivery address details.
Email us or ring 01663 734403 for more details, or for details of how to track your order via the web.